4WinMobile.com - View Single Post - HTC touch, WM6 activesync 4.5 outlook 2003 windows XP and PROBLEM!!

EllyReid · 19-12-2007, 03:50 PM

HI everyone

So just to let you know where I am at.

I saved my outlook stuff to a pst file which i imported into my daughters laptop.

I installed outlok 2007 and activesync 4.5 on her laptop.

Set up a connection with her laptop my HTC AND...

I got her contacts, none of mine, SOME of my appointments, and as she does not have any none of hers.

I got tasks I entered as a test, she does not have any.

And then I got a call back from HTC support.

They have asked me to try a few things like uninstall my antivirus software then set up new partnership will give you chapter and verse only if it works.

They say if it is the cable or device or the software on the device they will sort it out free of charge but as they have had reported problems like this before and sorted them out I should try this first.

So will give it a try and report back. Have to say, apart from taking almost a week to call back they are trying and say if it is not sorted within 2 weeks they will give me a new device regardless.

So cant ask fairer than that.

Will keep you all posted

BIG THANK YOU and

to you all

Elly

19-12-2007, 03:50 PM	#69 (permalink)
EllyReid Join Date: Dec 2007 Posts: 35	Re: HTC touch, WM6 activesync 4.5 outlook 2003 windows XP and PROBLEM!! HI everyone So just to let you know where I am at. I saved my outlook stuff to a pst file which i imported into my daughters laptop. I installed outlok 2007 and activesync 4.5 on her laptop. Set up a connection with her laptop my HTC AND... I got her contacts, none of mine, SOME of my appointments, and as she does not have any none of hers. I got tasks I entered as a test, she does not have any. And then I got a call back from HTC support. They have asked me to try a few things like uninstall my antivirus software then set up new partnership will give you chapter and verse only if it works. They say if it is the cable or device or the software on the device they will sort it out free of charge but as they have had reported problems like this before and sorted them out I should try this first. So will give it a try and report back. Have to say, apart from taking almost a week to call back they are trying and say if it is not sorted within 2 weeks they will give me a new device regardless. So cant ask fairer than that. Will keep you all posted BIG THANK YOU and to you all Elly