[p clark]

yes all the setting are at the highest, i have even been back to the o2 shop we took 2 new phones out, and the screens was impossible to see. the old xda no problem thay have just missed i think 2 simple lines of instruction out of the soft ware on the new xda orbit2 which is on the old one, i have even taken photos of the old and the new phone at the same stages of unlock, to show o2 the problem (you can clearly see the difference on the screens ) o2 say there is not a problem ????????????? i say try and unlock the phone in daylight. i have even phoned htc who make the phone they say do not lock the phone what a joke.