I think Orange may well be the 1st to release the Touch Daimond though- they do have a pretty good track record with WM devices.
Agreed that they lost the plot when they split from Hutchison, and over the last few years their CS has been awful. I have to say though that recent contacts have been pretty good
BTW Boz, why is your post count going backwards?

You hit 8000 yesterday now it's 7997!