[boz]

Acer F900 only:

My contact at Acer is now asking for all the information F900 owners can give concerning the following issues, as Acer are taking the issues seen with their latest devices seriously and want to address them as soon as possible, so they are taking note. If other issues arise they will be added at a later date.

Please answer the questions as accurately as possible to give a clear picture of the problems and circumstances. Help them to help us!

Please answer the questions only and keep on topic or posts will be removed, this is to help all F900 users after all.

More information is required for the Issue when the F900 doesn't wake up after a few hours in sleep mode.

1. Are you using the OS that came shipped with the F900, or one from the Acer FTP or elsewhere when you see the wake up issue?

2. Did the wake up issue occur after installing other software, or did it first appear without other software installed?

3. Does the wake up issue still occur even when all programs are stopped from running in the background? (ignoring activesync as this runs anyway).

4. What OS version are you currently using 1.002 or later? (check in settings> system> system information> wireless module> GPS/GPRS)

5. Have you had any problems keeping your network settings after a soft reset?

6. How have you found the phone signal in general, has it been weaker compared to other devices you might have owned?

Thanks for helping out, Boz.