Quote:
Originally Posted by boz
Acer M900 only:
My contact at Acer is now asking for all the information M900 owners can give concerning the following issues as Acer are taking the issues seen seriously and want to address them as soon as possible, so they are taking note.
Please answer as many questions as accurately as possible to give a clear picture of the problems and circumstances, if there are any you can't answer don't worry just miss that question out. Help them to help us!
Please answer the questions only and keep on topic or posts will be removed, this is to help all M900 users after all.
1. As a user are you using the stock 160 OS or one downloaded from the Acer FTP when you have issues?
2. Has anyone else seen the lost phone signal issue (such as a cell tower crash), after which the M900 doesn't then hunt for a fresh signal and relock?
3. Have you had poor GSM reception at all?
4. Low sound level - Is the sound level low with the speaker or receiver or both, and under what enviroment or circumstances do you see the problem?
5. The blank screen of death issue - describe how it happened, and is there any particular circumstance under which this issue can be seen.
6. Connection settings lost after a reset - Try the following and the settings should stick, let me know the result please:
A. open connections from start--> setting--> connection--> connections
B. Click add new modem connection, select cellular Line (GPRS), press next
C. Put any word in access point name icon
D. Leave user name and password empty the click next to complete setting
E. Select the GPRS setting you just set up , then softreset
F. After system boot up then go to start--> setting--> connection--> connections again, the setting should still exist.
7. Choppy video quality is a known issue, however, if possible please let me know which benchmark phone you compare with.
8. Have you the M900 user considered returning the phone to the supplier because of video quality?
9. I have found video call quality to be fine, have other M900 owners tried it between different makes of handsets, if so how did you get on?
Thanks for helping out, Boz. 
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1. both stock and downloaded
2. I haven't seen this issue
3. yes I have. In comparison with other phones I posses the reception is really poor
4. I have to turn up the speaker level in order to hear the other party while on call
5. it happened only once - pretty normal for WM
6. not exprienced
7. video quality is comparable to other phones I have (even slightly better)
8. No
9. No data