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Originally Posted by boz
...1. As a user are you using the stock 160 OS or one downloaded from the Acer FTP when you have issues?
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Stock
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Originally Posted by boz
2. Has anyone else seen the lost phone signal issue (such as a cell tower crash), after which the M900 doesn't then hunt for a fresh signal and relock?
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yes, phone radio switches off. Now returned to retailer for replacement (suspect hardware rather than software)
Quote:
Originally Posted by boz
3. Have you had poor GSM reception at all?
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Not that i've noticed
Quote:
Originally Posted by boz
4. Low sound level - Is the sound level low with the speaker or receiver or both, and under what enviroment or circumstances do you see the problem?
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Headphones very low volume even on max volume. Can't hear under crashhelmet like I can my Omnia.
Quote:
Originally Posted by boz
5. The blank screen of death issue - describe how it happened, and is there any particular circumstance under which this issue can be seen.
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Only seen this once in over a week and I suspect it was actually "busy" downloading a big email. Deleted email from server and phone then responded fine.
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Originally Posted by boz
6. Connection settings lost after a reset - Try the following and the settings should stick, let me know the result please:
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Not seen
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Originally Posted by boz
7. Choppy video quality is a known issue, however, if possible please let me know which benchmark phone you compare with.
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Not seen
Quote:
Originally Posted by boz
8. Have you the M900 user considered returning the phone to the supplier because of video quality?
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No, see above
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Originally Posted by boz
9. I have found video call quality to be fine, have other M900 owners tried it between different makes of handsets, if so how did you get on?
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Not used, does anyone???
Quote:
Originally Posted by boz
Thanks for helping out, Boz. 
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Your more than welcome, best of luck to your contacts at Acer!