help xda orbit problem !!!

[jaxon_b]

my orbit was working fine untill yesterday when the screen went funny so i tryed to configure the screen with the touch pad chicking in the corners but it then crashed i left it for a bit but it didnt come around so i pressed the reset button on the side of the phone and now everytime it starts up it just gets stuck on the loading screen, the green one with windows mobile on it, i dont know what to do help please!!!!!!!!

[boz]

Hi jaxon_b and welcome to 4WM

Have you installed any new software recently that could cause this? You have stated you pressed the button on the side, I take it you mean the power off and on button. Try a soft reset by inserting the stylus in the hole at the bottom of the device, if that doesn't bring it back try taking the battery out for a while and replacing it.

Failing the above you need to hard reset which involves holding down the two soft key buttons and holding them in while at the same time pushing the stylus into the reset hole, and following the on screen prompts.

If all of the above doesn't cure it then you will be looking at reflashing the devices rom.
I hope that helps!

[jaxon_b]

i have tryed all of that when i hold the two buttons in and use the sylus in just get a screen with 3 colours with
IPL 1.23.0001
SPL 1.11.0000

any ideas?
and how would i flash the rom?

[boz]

Are you running the standard rom?

[jaxon_b]

as far as i am aware yes the phone is totaly standrad apaqrt from the tomtom added hope this helps any idea????? thanks

[boz]

There is the official Windows Mobile 6 rom at the link below, to flash it put your device into bootloader mode connect to your PC by USB, do not worry about Activesync/WMDC connecting or running, then run the upgrade.

(O2 XDA Orbit (Artemis etc) WM6 rom upgrade available here)LINK

[tonybro]

Jaxon_b, the three colour screen is the Bootloader screen. Try and do the hard reset first.

Hold both the soft keys in and keep them pressed! While they are held in press the stylus into the soft reset hole on the LH side. Keep it there for a few seconds and you should see the hard reset instructions on the screen.

Let us know.

Failing that, the Bootloader can be used as Boz states to re-flash the device with a new ROM.

If the Orbit is more than 4 months old, I would suggect you upgrade it to the WM6 ROM anyway. I have written an Orbit upgrade FAQ which you can read here

Keep us informed as to what you do and how it goes!

[jaxon_b]

great help guys i got the rom installed off the boot screen chears fellas

[boz]

Nice one mate, glad it worked for you.

[tonybro]

Excellent news!