No problem matey.
Various elements of what Symantec did suffered for a while. Many companies go through this ... and some never come out the other side ... Symantec (thankfully for them) have come through the other side very strongly. I wouldn't say everything is perfect ... but I challenge anyone to find a company of 18000 people and 250 products and services to not have areas from improvement.
Regarding conferences ... not a great fan of Gartner etc ... I'd suggest that fell very much into your negative bucket ... ISF ... can't comment .... I was thinking more on the lines of international practitioners forums like COSAC and F3 ... most others ... I'd agree with you are political points scoring and 'marketing' events (InfoSec / RSA).
Regarding the names you mention ... yes ... I agree ... however there are many others if you see them contribute in the right type of forum where they are genuinely trying to share views and experiences. I'd strongly recommend COSAC (
COSAC 2008 - 15th International Computer Security Symposium) if you get the chance - 5 days locked in a nice Irish hotel with well known genuine experts from all over the world talking about what they have seen and done over the last 12 months - no company names ... no products or product presentations ... paradise. Maybe I'll see you there in 2009.
Your point about buying new players to plug holes in AV engines is true albeit a little simplistic.
Over 5 years ago it became clear that Signature Based AV was of limited use moving forward ... partly because of the reduced time for exploitation but also because of the growth of variants ... many of which can't always be captured with generic exploit engines. Within the next couple of years, the sheer number of signatures would make even the new McAfee, Symantec, Sophos (and other) engines totally incapable of keeping up without rendering the clients unusable. This is why many players and security experts (real ones that is) are suggesting that although signatures can't go completely they should be changed from a blacklist to whitelist focus ... decide what can run ... and don't allow anything else ... people will hate this for a while ... and it will lead to all sorts of initiatives around endpoint virtualisation / app streaming etc ... you'll then see the small players flailing because their clever technologies won't fit this new model ... and eventually ... we'll go full circle.
The choice of any large IT company is to either build of buy in. Over the last 8 years or so, small players tried to take on the big players with 'clever' new technology .. some was rubbish ... some very very good, if a little over sold (Whole Security was a case in point when it suggested Signature based AV was not needed at all anymore .... it was however the only genuinely practical heuristic engine because it scored both positively and negatively).
Most vendors (including Symantec) chose to acquire this technology. In Symantec's case they didn't change their traditional offerings until about 2 years ago ... before that, they spent years looking at ways of seemlessly bringing these clever and recognised bits of technology in to a single manageable infrastructure (Whole Security and Sygate being two of the big ones). In addition they exploited (very cleverly) technology from the new Symantec to do genuinely game changing things that no one else would be able to do. The Volume Manager integration I mentioned previously is a case in point.
In the last 18 months or so this has resulted in products with genuine innovation .... prior to that ... I agree with you ... and that is why I say ... it is worth revisiting.
Regarding those small players ... they had clever ... if oversold capabilities ... that were never going to be compete on their own ... they simply don't have the resources to meet the rapidly changing needs .... this I know is a different take on your perspective ... It isn't to say that McAfee, Sophos etc always deliver what they should be able to .... but sometimes they do ... and right now ... I wouldn't trust a hodge podge of genuinely clever tools on my e-banking PC or enterprise machines. Symantec ... at present .... I would say have released their Misplaced Childhood / Joshua Tree / Dark Side of the Moon ... and it appears to hold true for their Data Loss (Vontu) acquisition and Enterprise Vault.
Clearly you are a genuine security guy ... if nothing else based on your views around Social Engineering .... frankly the biggest IA weakness that all organisations suffer is a lack of continuous roles based training and audit .... if that was in place ... there would be far less successful social engineering attacks and less data / information loss ... but ... it's not a sexy thing to talk about ...
Interestingly, most of my work is Business Consulting for Government and Criminal Justice and it appears that my suggestions around the latter are now being taken very seriously.
Regarding information loss ... I always maintain it's not a technology problem ... albeit technology will probably play a part in protecting against it ... let's face it ... what is stop you using your phone to take a picture of a screen full of spreadsheet ... or a pen and paper ...